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Easy-VoipTel

Virtual PBX


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Description

Easy-VoipTel is a virtual PBX installed in the private cloud of VoipTel in Switzerland. Easy-VoipTel implements all the operations of a traditional PBX extending the capabilities and potentialities due to the access by internet. Thanks to Easy-VoipTel it's possible to benefit of a new PBX without having to bear the traditional implementative costs. Easy-VoipTel can be used from landline phones, cordless phones, mobile software, from a PC or Mac and in mobility using a smartphone or tablet.
Easy-VoipTel is a secure service of high quality customizable according to customer requirements.

Benefits

  • Phone calls at VoipTel prices
  • Reliable voice service and of high quality
  • HD Audio calls
  • No PBX purchase
  • No maintenance costs or licenses
  • Possibility to expand users without limits
  • Possibility to connect multiple locations free (also abroad)
  • Communications between extensions free (even from different locations or abroad)
  • Monthly Billing by e-mail
  • On-line and real-time control of telephone expenses
  • Setup integrally managed by VoipTel
  • Possible VoipTel Assistance contract

Prices

  • Activation connection VoipTel CHF 75.00 one time (if not already customer)
  • Activation: Base CHF 250.00 plus CHF 15.00 for each user
  • Monthly fee: Base CHF 20.00 plus CHF 5.00 CHF for each user
  • Configuration for each appliance CHF 60.00
  • Installation for each device CHF 30.00
  • Costs of transfer CHF 80.00
  • A phone number VoipTel required
  • Possible monthly billing on paper CHF 3.00
  • Special requests CHF 120.00 a hour
  • Minimum Easy-VoipTel contract: 12 months
  • All prices are VAT not included

Basic Services

The basic services offered by the remote PBX Easy-VoipTel are: free calls between internal, music on hold, call transfer (with or without hold), three-way conference, call groups, ring groups, call forwarding, call - pickup and visualizing calling number.

Additional Services

Standard Voicemail

The standard voicemail for Easy-VoipTel allows to listen a voice message to the caller when you decide to close the office, for example, for lunch, for the night or for vacation. It is also possible to allow the caller to leave a message that will be accessible from one of the extensions (by calling 777) and sent via e-mail address associated with that extension (required voicemail).
The standard voicemail can be set easily through an intuitive voice menu guidance.
Through the voice menu guidance can be set the state office at:
1. Open (ringing phones)
2. Night (the phones do not ring and the caller will hear the following message "Hello, our office is closed. Please leave a message after the beep")
3. Holiday (phones do not ring and the caller will hear the following message "Hello, our office is closed for holiday. Please leave a message after the beep")
Messages can be customized by the user using the menu voice guidance, recording the message directly through the telephone, in a comfortable and free way.
The menu voice guidance is accessible from any device connected to Easy-VoipTel by calling 778. In addition, by paying, you can insert pre-recorded messages in mp3 supplied by the customer or by VoipTel.
  • Activation: CHF 180.00, monthly fee: CHF 5.00

Automatic Voicemail

The automatic voicemail implements all the standard functions of the standard voicemail but automates the opening and closing of the offices according to the schedule.
  • Activation: CHF 180.00, monthly fee: CHF 5.00

Automatic voicemail plus

The automatic voicemail plus with manuals closures implements all the functions of the automatic voicemail and allows you to force manually the closure of the office according to personal needs.
  • Activation: CHF 360.00, monthly fee: CHF 5.00

Calls recording

By calls recording on the system it can be recorded the entire or portions of calls. Each user can independently start and stop a recording by a dedicated button on your phone or with the code * 9. The recordings are available for download immediately from the system by FTP connection protected with a password and can be listened through the PC. The system automatically deletes the one month old recordings.
  • Activation: CHF 180.00, monthly fee: CHF 10.00

Call Intrusion

Through the additional service Call Intrusion a supervisor is enable to monitor calls on your Easy-VoipTel. Enabled users could start an a call with the monitoring code * 7 + user number to be monitored. By default, the supervisor will monitor the call in listener mode. Digit 5 will be able to change the mode to whisper (only the caller can heard him) or pressing 6 will switch to conference (heard by both parties). Pressing 4 will switch to the listener.
  • Activation: CHF 180.00, monthly fee: CHF 0.00

Shared phonebook

The shared phonebook allows you to share all your business contacts, is available directly from the phone and the PC. Maintaining and updating of the phone book is possible through a web interface. The system is protected by a password and can be integrated with application software and / or services of the customer.
  • Activation: CHF 180.00, monthly fee: CHF 10.00

Customizing Music on Hold

You can customize the music on hold by sending to VoipTel the music of your choice. The supported formats are: mp3, wma and wav.
  • Activation: CHF 120.00, monthly fee: CHF 0.00

Customizing phones logo

You can customize the logo on the phone's display with the logo that you prefer.
The formats supported are: jpeg, bmp, and png.
  • Activation: CHF 360.00, monthly fee: CHF 0.00

Autoresponder

Through the autoresponder you can automatically manage the answers to the lines connected to the system. Through a voice menu the caller will be guided to reach the department or the desired user. You can create autoresponders with multiple languages and levels and customizing it according to personal needs. The audio files of the voice menu will be provided by the customer and the supported formats are: mp3, wma and wav.
  • Activation: CHF 180.00, monthly fee: CHF 5.00

Call Queue

In case the number of people who are calling a line is greater than the number of available phones is possible to insert the callers in a personalized call queue according to personal needs.
  • Activation: CHF 180.00, monthly fee: CHF 5.00

Conference room

With the Conference Room you can make a conference between several people. The Conference Room is accessible from both inside and outside the system and can be connected to one or more national or international phone numbers. Conference room is a password-protected service.
  • Activation: CHF 180.00, monthly fee: CHF 20.00 (up to 10 users)

Web control panel

With the web control panel, through a PC, in a simple and functional status can be monitored the users and lines of Easy-VoipTel service. It allows you to perform the traditional telephone operations (transfer with or without notice and call waiting) through web browser. Web control panel is a password-protected service and highly customizable depending on your needs.
  • Activation: Base CHF 60.00 plus CHF 30.00/user
  • Monthly fee: Base CHF 20.00 plus CHF 0.50/user

Click to dial

Easy-VoipTel supports integration with software (ex: Outlook, Address Book, Management) that allows you to call using a mouse click on your PC.
  • Activation: CHF 120.00/hour, monthly fee: CHF 5.00

Speeddial

You can define a series of fast numbers, called speeddial, to call most frequently used phone numbers. Typically the speeddial are of 4 digits.
  • Activation: CHF 120.00 (until 100 speeddial), monthly fee: CHF 0.00

Voicemail

By using the Voicemail, each user, if not present at its location or busy on the phone, can have a voice message delivered by e-mail.
  • Activation: CHF 15.00/user, monthly fee: CHF 0.00

Video calls

Easy-VoipTel supports video calls on high quality with softphone installed on PCs, Macs, smartphones and tablets. The software defined is Bria.
  • Activation: CHF 15.00/user, monthly fee: CHF 5.00

Chat

Through Easy-VoipTel chat you can chat instantaneously, share files and create chat rooms between all users of the system Easy-VoipTel on the PCs, Macs, smartphones and tablets. The software defined is Bria.
  • Activation: Base CHF 60.00 plus CHF 15.00/user
  • Monthly fee: Base CHF 10.00 plus CHF 0.50/user

Presence management

Through the managing presence it's possible monitor, in a punctual and automated way the incoming and outgoing of the employees. Through a voice menu each system user can register his incoming and outgoing directly from the phone. Weekly the manager will receive an e-mail relationship with all incoming and outgoing of the employees.
  • Activation: CHF 360.00, monthly fee: CHF 20.00

Dynamic Login

Using the dynamic login you can separate the users by system devices. It's a service suitable for business realities in search of solution for managing work teams in highly dynamic enviroment, without fixed positions. By dynamic login every user can connect any device on the system through the personal credentials.
  • Activation: CHF 120.00/hour, monthly fee: CHF 50.00

Emergency automatic deviation

Through the emergency automatic deviation you can program the Easy-VoipTel and arranged that in the event of fault (internet line, network devices, etc..), calls to the phone number can be diverted to another number chosen by the customer, mobile or fixed. This function is not activable on direct numbers.
  • Activation: CHF 0.00, monthly fee: CHF 0.00

Automatic system of emergency

Through the automatic system of emergency you can program the phones and the service Easy-VoipTel so that, in case of faults (internet line, network devices, etc..) phones remain active through an emergency line in order to make and receive calls. Necessary to the system is the routers AVM Fritz Box Fon WLAN and traditional phone line.
  • Activation: CHF 30.00/user (max 10 users), monthly fee: CHF 0.00
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